There are several ways to bid with us: you may wish to leave a commission bid, bid online or by
telephone
To leave a commission bid, please download and complete our PDF Commission Bid form with your
maximum bid and send it to admin@bespokeauctions.co.uk along with a copy of your ID. Alternatively, give us a call on 01242 603005 and we can talk you though the process. We may also
request you register on our website for security.
To bid online along side the sale, you need to register on our website by clicking ‘Register to Bid’.
You will be asked to verify your account using a bank account however you will not be charged. This
information is not stored by British Bespoke Auctions and monies are not taken from the account after the sale. If you have a the-saleroom.com account, you can sign in with the same log in. You can bid as soon as the catalogue is online. When the sale is live, you will see a livestream of the
auctioneer and you will be able to bid live.
To request a telephone bid, please get in touch with us by telephone or email and we can register
you. We will call you in good time before the lot is up for offer. We may also request you register on our website for security. Please note: we have a limited number of telephone bids per lot which are offered on a first come, first serve basis. Opening bids via telephone start at £150.
On top of the hammer price, there is a buyer’s premium plus VAT on the buyer’s premium. If you bid
online, there may be an online charge. Please check the Auction Catalogue for current buyer’s
premium and online charges.
For example:
Hammer price - £100
Premium at 22% - £22
VAT on premium (20% of £22) - £4.40
Total - £126.40
Premium on automobiles is set at 15%. For more information, please see our Terms and Conditions.
Yes, it is best to register prior to the sale to ensure you can bid for your desired lots on time! If you
have any issues, please give us a call and we will do our best to help you.
We're happy to accommodate you should you wish to view an item in our sale. Please click here to book a viewing. Please note viewing is strictly by appointment only and you may be turned away without one. Viewing is at our offices at Avondale Self Storage, Hinton Road, Childswickham, WR12 7HZ. Alternatively, we offer video call appointments or you can request further photographs.
Yes! We offer and in-house postage and packing service dispatching to destinations world wide, for
which we are happy to provide quotations. Please be aware we do our very best to expedite delivery
but on occasion delays can occur. If you require a postage and packing quote please reply to your
invoice with the delivery address and we will get back to you as soon as we can.
We use Royal Mail Special Delivery to send lots up to 2.2kg under £2,500 hammer price, over this
weight and value we despatch by DHL, UKMail, and Interparcel unless stated otherwise. Postage is
charged at cost price. The buyer accepts full responsibility for any damage or breakage in transit.
Our minimum packing charge is £10.00, exclusive of postage charge at cost. We reserve the right to
decline postage or packing should we feel the item to be either too heavy, delicate, or valuable
Our packing department successfully dispatch items all over the world! Please contact us and we will
do our best to meet your needs.
Congratulations on your winning bid! After the auction has completed, we will send you an invoice via email. Should you require a post and packing quote, please reply to the email with the delivery address and we will get back to you as soon as possible. If you have not received an invoice, please check your spam/junk folder or give us a call.
We currently accept bank transfer (£10 international bank transfer fee outside the UK), debit card or cash on collection up to £5,000. Proof of identification is required from all first-time bidders.
Please contact us after the sale has closed. Purchasing an unsold lot is at the auctioneer’s discretion.
Please click here to book a collection. Collections are from our offices at Avondale Self Storage, Hinton Road, Childswickham, WR12 7HZ. Please note: we are open Monday-Friday 9am-4:30pm, closed on Saturday and Sunday, and Bank Holidays. Collection without prior arrangement may result in delay due to lots not being ready or at a different location. Late collection after 3 weeks of the sale date may incur additional weekly charges unless discussed.
Please contact us with your written permission for your courier to collect on your behalf, your courier’s contact details and a time and date they plan to arrive. Please note: we are open Monday-Friday 9am-4:30pm, closed at weekends and Bank Holidays. Collection without prior arrangement may result in delay due to lots not being ready or being asked to travel to a different location.